What is NPS
 
The Net Promoter Score (NPS) is an international management tool that is used to gauge the loyalty of a firm's customer relationships.
NPS has been widely adopted with more than two thirds of Fortune 1000 companies using the metric.

Each Ray White customer is asked this question.

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This single question is then used to independently calculate a company's NPS rating.

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What is a Good NPS Score?

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Psst: The real estate industry average is -41.
 

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