What is NPS
The Net Promoter Score (NPS) is an international management tool that is used to gauge the loyalty of a firm's customer relationships.
NPS has been widely adopted with more than two thirds of Fortune 1000 companies using the metric.
Each Ray White customer is asked this question.
This single question is then used to independently calculate a company's NPS rating.
What is a Good NPS Score?
Psst: The real estate industry average is -41.